Last updated: January 2026

Aqua External Cleaning (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

1. Who We Are

Aqua External Cleaning is a UK sole trader providing external cleaning services.

Website: https://aquaexternal.com
Email: [email protected]
Phone: 07908 917535
Address: 7 Lloyds Terrace, Merthyr Tydfil, CF47 9HT

2. What Personal Data We Collect

We may collect and process the following personal information:

Name

Email address

Phone number

Address (where required to provide services)

Any information you provide when contacting us via:

Contact forms

Email enquiries

Phone calls

We do not collect or store payment or card details through this website.

3. How We Use Your Data

We use your personal data to:

Respond to enquiries and requests

Provide quotes and external cleaning services

Communicate with you about your booking or enquiry

Improve our website and services

Comply with legal or regulatory requirements

We only use your data where we have a lawful basis to do so, such as your consent or to fulfil a contract.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyse website performance.

We use:

Google Analytics – to understand how visitors use our website

Facebook / Meta Pixel – for marketing and advertising purposes

Other marketing or analytics tools where applicable

These tools may collect anonymised information such as pages visited, time spent on the site, and device type.

You can manage or disable cookies through your browser settings.

5. Third-Party Services

We may share limited personal data with trusted third parties where necessary, including:

Website contact form plugins

Email services (such as Outlook, Gmail, or email marketing tools)

Analytics and advertising platforms (Google, Meta)

We only work with third parties that comply with UK GDPR requirements.

6. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for or to meet legal requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing of your data

Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Links to Other Websites.

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Aqua External Cleaning
[email protected]
07908 917535

7 Lloyds Terrace, Merthyr Tydfil, CF47 9HT